Terms of service
Last updated: September 2026
This website is operated under the trading name Valor & Faith Co. by AETERNUM TRADING LTD, a company registered in England and Wales.
Company name: AETERNUM TRADING LTD
Company number: 16904049
Registered office: First Floor Office, 3 Hornton Place, London, W8 4LZ, United Kingdom
Customer support: support@valorandfaithco.com
Throughout these Terms of Service, the terms “Valor & Faith Co.”, “we”, “us” and “our” refer to AETERNUM TRADING LTD trading as Valor & Faith Co.
By accessing our website, using our services, or placing an order with us, you agree to these Terms of Service together with any policies referenced within them.
Nothing in these Terms limits or excludes any consumer rights that cannot legally be limited or excluded.
1. Online Store Terms
You may use our website and purchase our products only for lawful purposes.
You must not use our website, products, services, or content in a way that violates applicable laws, infringes the rights of others, interferes with the operation or security of the website, or involves fraudulent or abusive activity.
2. Product Information
We take reasonable care to ensure that product descriptions, photographs, specifications, materials, dimensions, pricing, and other information displayed on our website are accurate.
However, product appearance may vary slightly due to lighting, screen settings, manufacturing tolerances, photography, or other reasonable factors.
Where we discover a genuine error in product information, pricing, or availability, we may correct it and, where the error affects an order already placed, contact the customer before proceeding.
Products must remain as described, of satisfactory quality, and fit for any purpose required by applicable consumer law.
3. Saint Michael Badge
The Saint Michael Badge is a decorative and collectible product intended for souvenir, gift, commemorative, inspirational, and collectible purposes.
It is not legal tender, currency, a financial product, an investment product, or a precious metal product.
Any religious, historical, military, or symbolic references associated with the product are descriptive and inspirational in nature and do not represent an official affiliation, endorsement, sponsorship, or connection with any church, religious institution, military organisation, government entity, or other third party unless expressly stated otherwise.
4. Prices, Currency and Taxes
Prices are displayed in the currency shown on the website or at checkout.
Where different markets or currencies are supported, pricing may vary by market.
The final amount payable by the customer will be clearly displayed before the order is submitted.
For United Kingdom customers, applicable VAT will be included in customer-facing prices where required by law.
Where currency conversion is required by a customer's bank, card issuer, payment provider, or payment processor, additional currency-conversion charges may be applied by that third party. Such third-party charges are outside our control.
We may change prices for future purchases at any time. A price change will not retrospectively change the agreed price of an order that we have already accepted, except where there has been an obvious pricing error and applicable law permits correction.
5. Payment
Available payment methods are displayed during checkout.
Payment processing may be provided by authorised third-party payment providers.
Customers are responsible for providing accurate payment and billing information.
An order may be delayed, declined, or cancelled where payment cannot be authorised, fraud or security concerns arise, or additional verification is reasonably required.
6. Orders and Order Acceptance
Submitting an order does not necessarily mean that we are able to fulfil it.
We may decline or cancel an order for legitimate reasons including:
- inability to verify or process payment;
- suspected fraud or unauthorised activity;
- incorrect pricing or material website error;
- insufficient inventory;
- an unsupported delivery destination;
- carrier or fulfilment restrictions;
- legal or regulatory requirements; or
- circumstances that make fulfilment reasonably impossible.
If we cancel an order after payment has been taken, we will refund the amount due to the original payment method.
We will provide an order confirmation electronically.
7. Shipping Availability
We currently ship to supported addresses in the:
- United States; and
- United Kingdom when the United Kingdom market is enabled and available at checkout.
Some remote or unsupported ZIP codes, postcodes, territories, military addresses, islands, or other destinations may not be serviceable.
Full shipping information, including current delivery estimates, processing times, tracking, and applicable shipping charges, is available in our Shipping Policy.
8. Free Premium Shipping
Where Free Premium Shipping is displayed for an eligible order, the customer will not be charged our standard shipping fee for that delivery service.
Availability may depend on the destination, order, market, and shipping service offered at checkout.
9. Delivery
Delivery dates and transit times shown on our website are estimates unless expressly stated otherwise.
We will make reasonable efforts to process and deliver orders within the stated timeframe.
Delivery may be affected by circumstances outside our reasonable control, including carrier disruption, customs procedures, public holidays, severe weather, transportation problems, and other operational events.
Nothing in this section removes any delivery rights available to consumers under applicable law.
10. United Kingdom VAT and Import Treatment
United Kingdom orders will be handled in accordance with applicable UK VAT, customs, and import requirements.
Where VAT must be collected at the point of sale, it will be accounted for through our applicable checkout and tax setup.
The customs or import treatment of an order may depend on its value, destination, fulfilment method, and applicable law.
Further information is provided in our Shipping Policy.
11. Returns, Cancellations and Refunds
Our voluntary return arrangements and procedures are described in our Return & Refund Policy.
UK consumers may also have statutory cancellation and refund rights for online purchases.
Our voluntary policies are additional to, and do not replace or reduce, any statutory consumer rights.
For eligible UK distance sales, consumers generally have 14 days after receiving goods to notify the seller of cancellation and then a further 14 days to return them.
12. Faulty, Damaged or Misdescribed Goods
If goods are faulty, damaged, incorrect, misdescribed, or otherwise fail to comply with applicable consumer law, please contact:
Nothing in these Terms limits legal rights or remedies relating to faulty or misdescribed goods.
UK consumer rights include requirements that goods be as described, of satisfactory quality, and fit for purpose.
13. Intellectual Property
Unless otherwise stated, website content including branding, logos, written content, original product photography, graphics, page design, and other proprietary materials is owned by, licensed to, or lawfully used by AETERNUM TRADING LTD / Valor & Faith Co.
You may not reproduce, distribute, commercially exploit, modify, republish, or use protected content without permission except where permitted by law.
Third-party trademarks, names, imagery, or other intellectual property remain the property of their respective owners.
14. Third-Party Services
Our website may rely on third-party services including payment processors, ecommerce technology providers, analytics services, marketing platforms, shipping providers, and other operational partners.
Where you use or interact with a third-party service, additional terms or privacy practices of that provider may apply.
We remain responsible for our own obligations to customers where applicable by law.
15. Website Availability
We aim to keep our website accurate, secure, and available, but we cannot guarantee uninterrupted or error-free access at all times.
We may temporarily suspend or modify website functionality for maintenance, security, technical, legal, or operational reasons.
16. Limitation of Liability
Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for:
- death or personal injury caused by negligence;
- fraud or fraudulent misrepresentation; or
- any statutory consumer right or liability that cannot legally be excluded.
For consumer purchases, we are responsible for losses that are a foreseeable result of our breach of these Terms or failure to use reasonable care and skill where applicable.
We are not responsible for losses that were not reasonably foreseeable or for losses caused solely by circumstances for which we are not legally responsible.
If you purchase products primarily for business purposes, additional limitations permitted by applicable law may apply.
UK guidance specifically warns that consumer terms cannot exclude responsibility for faulty or misdescribed goods or otherwise remove mandatory consumer protections.
17. Privacy and Personal Data
Personal information is handled in accordance with our Privacy Policy and applicable data-protection law.
Our website may use cookies, analytics, advertising technologies, and ecommerce services as explained in our privacy and cookie settings.
18. Changes to These Terms
We may update these Terms from time to time to reflect changes in our business, services, website, law, regulation, or operational requirements.
Updated Terms will be published on this page with an updated revision date.
Changes will generally apply to future use and future purchases and will not retrospectively remove contractual or statutory rights relating to orders already accepted.
19. Severability
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
20. No Waiver
If we do not immediately enforce a right under these Terms, this does not necessarily mean that we have waived that right.
21. Governing Law
These Terms are governed by the laws of England and Wales.
However, if you are a consumer, this choice of law does not deprive you of any mandatory consumer protections that apply to you under the laws of your place of residence.
Nothing in these Terms prevents a consumer from exercising any rights relating to jurisdiction or dispute resolution that cannot legally be excluded.
22. Contact Information
Questions regarding these Terms of Service may be sent to:
Valor & Faith Co.
Operated by AETERNUM TRADING LTD
Company number: 16904049
Registered in England and Wales
Registered office:
First Floor Office, 3 Hornton Place
London, W8 4LZ
United Kingdom
Email: support@valorandfaithco.com